"About 85% predict crypto payments will become mainstream within five years"

JH Kim

Summary

PayPal’s survey reported that about 85% of respondents expect crypto payments to become mainstream within the next five years.
About 40% of all respondents have already added digital assets as a payment option, and said crypto payments account for more than 25% of total revenue.
About 75% of companies that introduced a crypto payment option said crypto payment revenue increased over the past year, and that they are seeing tangible business value after adoption.

Forecast Trend Report by Period

A survey report released by PayPal found that about 85% of respondents expect digital asset (cryptocurrency) payments to become mainstream within the next five years.

According to The Block, a digital-asset-focused media outlet, the survey was conducted late last year among about 620 decision-makers responsible for payment options. Roughly 90% of respondents said they have received inquiries from customers about paying with digital assets.

About 40% of all respondents said they have already added digital assets as a payment option, and those companies said crypto payments account for more than 25% of total revenue. In addition, about 75% of companies that introduced a crypto payment option said revenue from crypto payments increased over the past year.

In this regard, May Zabaneh, PayPal’s head of digital assets, said, "As customers demand faster and more flexible payment methods, adoption of crypto payments is accelerating," adding that "companies are seeing tangible business value after introducing crypto payment methods."