Bithumb to waive trading fees for all customers for one week

Doohyun Hwang

Summary

Bithumb said it will apply 0% trading fees across all transactions for seven days in connection with an erroneous Bitcoin payout incident.
The 0% trading fee will apply to all virtual assets supported by Bithumb, but cautionary trading items will be excluded, it said.
Trading volume during the fee-free period will be included in membership calculations, but excluded from trading points and maker rewards, it said.

Bithumb said on the 8th that it will set trading fees for all transactions at 0% for seven days as customer compensation related to a recent erroneous Bitcoin (BTC) payout incident.

The 0% trading fee will apply for a total of seven days, from 00:00 on the 9th through 23:59 on the 15th, and will cover all virtual assets (cryptocurrencies) currently supported for trading on Bithumb. However, in the interest of investor protection, virtual assets designated as cautionary trading items will be excluded from the fee waiver in light of the purpose of the designation.

The promotion will be applied automatically without a separate application process and will apply to orders submitted during the period. Trading volume generated during the fee-free period will be included in membership calculations, but will be excluded from trading points and maker rewards. Details of the 0% trading fee application can be found in Bithumb’s notices.

Bithumb CEO Lee Jae-won said, “We deeply apologize for the concern caused to our users,” adding, “We will do our utmost to provide a stable and trustworthy trading environment.”