Bitget CEO Gracy Chen Says No Private Key Leak in Hack, Attack Route Partly Identified

Bitget said it has partly identified the route used in a recent large-scale fund outflow incident. The exchange said it has ruled out the possibility of a private key leak and blocked the risk of further losses.

Bitget Chief Executive Officer Gracy Chen wrote on X on September 25 that the security team identified the source of the attack early in the response. A hacker breached one of the core backend systems for the wallet service, used that system to generate false transfer data, and triggered the approval-signing process to move funds out.

Chen stressed that the possibility of private keys being compromised can be ruled out. That means a more serious risk scenario did not materialize.

Measures to prevent losses from expanding have already been completed, she wrote, adding that there is no risk of additional fund outflows from the platform. Technical verification is still under way on exactly how the hacker penetrated the system, and the full findings will be disclosed later in an incident report.

Work to resume withdrawals is also under way. Multiple technical teams are simultaneously working on system recovery, security enhancements and preparations to restore withdrawal services, Chen said.

She did not provide a specific timeline. Chen added that the company will announce it as soon as a clear schedule is set and will not promise a timetable it cannot keep.