DigitalX Holds Compliance Training to Prevent Reward Mispayments, Review Manual Transaction Controls

DigitalX, Mirae Asset’s digital-asset investment platform, said it held companywide compliance training to prevent incidents in transactions that require manual handling by employees, including reward payments.

The company said on October 22 that it conducted its “Second-Half 2026 Compliance Training” on October 21 under the supervision of its Risk Management Division. The session reviewed internal control procedures for “transactions requiring heightened attention,” where errors are more likely during asset transfers, including airdrops, event rewards, payment cancellations, inheritance cases and mistaken transfers.

The training was arranged after the Digital Asset eXchange Alliance, or DAXA, reflected control procedures for high-risk transactions in its risk-management best-practice guidelines in July. The program covered task processing by transaction type, approval standards for reward payments, the operation of separately managed accounts and incident reporting systems.

To prevent mispayments and overpayments, the training covered separating accounts by payment purpose, splitting the departments that draft and execute transactions, and applying step-by-step approval procedures based on the amount involved. It also outlined response procedures in the event of an incident, including immediate reporting to the department head and chief risk officer, initial measures such as canceling erroneous transactions and blocking deposits and withdrawals, and subsequent reporting to financial authorities and sharing with DAXA.

DigitalX also used disputes over reward payments and examples of industry incidents to explain the need for input controls and dual-approval mechanisms. The session also addressed basic compliance requirements, including the code of ethics, South Korea’s Virtual Asset User Protection Act and the ban on using material nonpublic information.

“Transactions requiring heightened attention are an area where even a small mistake can directly affect customer assets and market trust,” Chief Executive Officer Oh Se-jin said. He added that the company will continue to advance its internal control system so that all employees strictly follow prescribed procedures.