Upbit Protects 700 Million Won of Customer's Virtual Assets… "Cooperation with Investigative Agencies to Block Virtual Asset Crimes"

Dunamu, the operator of the virtual asset exchange Upbit, announced on the 20th that through thorough monitoring, swift response, and close cooperation with the police, they apprehended the perpetrator within a day and protected customer assets worth 700 million won.

On the morning of the 8th, Upbit user A discovered that virtual assets worth 700 million won had disappeared from their account. An unauthorized withdrawal had occurred while A was asleep.

An Upbit customer service employee immediately reported the incident to the relevant team, and upon analyzing the movement history of A's virtual assets, it was confirmed that the stolen assets had been transferred twice and deposited into B's account within Upbit.

As a result, Upbit strengthened monitoring of the account to which A's virtual assets were transferred, and although B attempted multiple withdrawals, they requested an explanation of the source of funds to restrict further movement of the assets. Simultaneously, they cooperated with investigative agencies to apprehend the thief B and returned the virtual assets worth 700 million won to A.

According to the police investigation, victim A and thief B were acquaintances, and B committed the crime by stealing A's mobile phone while A was asleep. It was revealed that B had meticulously prepared for the crime by preemptively learning A's phone lock pattern and resident registration number.

An Upbit representative emphasized, "This case is a result of the victim's quick report, Upbit's swift response system, and cooperation with investigative agencies," and added, "We will continue to strengthen our monitoring system and maintain a rapid response framework to protect customer assets more securely."