AWS outage fallout… Some account balances shown as '0' in Base app

Uk Jin

Summary

An Amazon Web Services (AWS) outage caused some Coinbase Base user accounts' balances to be shown as '0'.
Access errors were also reported on MetaMask (MetaMask).
Base said this is a display change, not asset loss.

On Coinbase's Base, the U.S. virtual asset (cryptocurrency) exchange, some users' coin balances are being displayed as '0'.

On the 20th (local time), The Block reported that after an Amazon Web Services (AWS) outage, some users' balances in the Coinbase Base application have been shown as $0. Not only Coinbase but MetaMask has also experienced access errors.

Base said on X (formerly Twitter), "This is a display change, not an asset loss," adding, "Previously value was shown even without transactions, but now coins with no actual transactions are displayed as 0 so portfolios reflect market value."